Legal · Last updated [DATE OF PUBLICATION]
We respect your privacy. This page explains which personal data we process when you visit effco.com or contact us, why we do so, and what your rights are.
The controller of your personal data is EffCo (Efficiency Coaching SA), Rue du Congrès 35, 1000 Brussels, Belgium, enterprise number BE 0453.961.780. For any question about privacy, email info@effco.com.
When you contact us by email or phone, we process your name, contact details and the content of your message, to answer you and, where relevant, to prepare a proposal. Legal basis: steps taken at your request before entering into a contract, and our legitimate interest in answering business enquiries.
When you book a conversation with us through our booking link, you are taken to Calendly, an external scheduling service. Calendly processes the details you enter there under its own privacy policy, and shares your booking with us so we can hold the session.
When you visit the website, our hosting provider processes technical data such as your IP address, browser type and the pages requested, to deliver the site securely. Legal basis: our legitimate interest in running a secure, working website.
Company recognition (Leadinfo). With your consent, we use Leadinfo, a service of Leadinfo B.V. (the Netherlands), to recognise which companies visit our website. Leadinfo uses the IP address of your visit and a cookie to link the visit to publicly available company information, such as the company name and sector. We use this only to understand which organisations show interest in our work and, where relevant, to contact a company in a business context. We do not use it to identify you as a private individual. Legal basis: your consent, which you can withdraw at any time through the cookie settings on this website.
When you apply for an assignment, we process your CV, contact details and the information you send us, to assess your application and, if relevant, to work with you. Legal basis: steps taken at your request before entering into a contract. If we do not work together, we delete your application after [RETENTION PERIOD FOR APPLICATIONS, e.g. 1 year], unless you agree that we keep it longer for future assignments.
We do not sell your data, and we do not use it for automated decision-making.
Only the people at EffCo who need it, and the service providers that help us run our business, such as our hosting provider [HOSTING PROVIDER], our email provider, Calendly and Leadinfo. Where a provider is based outside the European Economic Area, the transfer is covered by appropriate safeguards, such as the European Commission's standard contractual clauses.
We keep correspondence for as long as needed to follow up on your enquiry and, if we work together, for the duration of the relationship and any legal retention period that applies afterwards. Data from enquiries that do not lead to an engagement is deleted after [RETENTION PERIOD, e.g. 2 years].
You have the right to access your data, to have it corrected or erased, to restrict or object to its processing, and to receive it in a portable format. To exercise these rights, email info@effco.com. We reply within one month.
If you believe we have not handled your data correctly, you can lodge a complaint with the Belgian Data Protection Authority: www.dataprotectionauthority.be.
This website uses two kinds of cookies:
Strictly necessary cookies, which the website needs to work securely. These do not require your consent.
Company-recognition cookies from Leadinfo, described above. These are only placed after you accept them in the cookie banner. You can change your choice at any time through the cookie settings link at the bottom of every page.
We do not use advertising or social-media tracking cookies.
Our links to Calendly and LinkedIn take you to their own websites, which set their own cookies under their own policies.
We may update this page when our practices or the law change. The date at the top shows the latest version.